Service Request Received

Thank you! Your Service request has been successfully submitted. What’s next?

Important: throughout the service process please monitor your email Spam/Junk folder for our correspondence and add sales@tpieurope.com to your safe senders list to ensure you receive your service order details, payment instructions and status updates.

Please look for these emailed instructions to follow which you can also always find in the both the Inbox and Registrations Tabs in your Customer Portal Dashboard. Please click here to return to the Customer Portal Dashboard or submit additional Service Requests below.

Customer Portal

Service Request

Faults & Repairs: Please note that the majority of technical instrument issues are able to be resolved by our Service Centre without the need to return the instrument for service, saving you time & money! Please call 01293 530196 or email service@tpieurope.com before submitting a Faults & Repairs request

Include another instrument to return at the same time? Please include Model Number, Serial Number, and type of request. Separate multiple instruments with a line break.

First Name  *
Last Name  *
Company
Street Address 1  *
Street Address 2
City  *
State or Region  *
Country  *
Zip  *
Phone Number  *
First Name  *
Last Name  *
Company
Street Address 1  *
Street Address 2
City  *
State or Region  *
Country  *
Zip  *

Text Notifications: If you would like to receive SMS text notifications please ensure your billing address phone number can receive texts. You can edit this number above or in Addresses > Billing Address.

Please ensure your billing address phone number can receive texts

Spares: Would you like to add any of the following spares to your service order?

*Any others please specify in the "Service Description" box above

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